During busy times we operate an “assembly line” type of system, whereby one person will be cleaning bikes, another re-cabling, another dealing with the wheels. We run a completely paperless system, everything works on two iMacs and a bunch of tablets, all networked together. Other than that everything that can be automated is. There is a scene where they keep rearranging the kitchen until it’s the most efficient it can be this is our boss.
#GARAGE BIKE WORKSHOP MOVIE#
I recently watched the movie The Founder, it’s about the original owners of McDonalds. The owner of Bike Spanner is obsessed with efficiencies, to the point we’ve arrived for work in the morning to find he’s been working through the night to test out a new workshop layout to reduce the amount each mechanic needs to move around whilst doing regular tasks. Running lean on stock, strict workshop diary and stopping those “It’ll only take you 5 minutes” from jumping the queue have all been things we’ve had to implement. This has been essential to our business’s functionality. How have you improved your workshop efficiency in recent years? Snuck into our recent round of retail questioning on all things workshop, we further took soundings from retailers on whether an online booking system is necessary and how the flow of jobs can be improved to maximise profits.
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